The AXX 200 is designed to be powered on simply by the built-in battery. Make sure that the built-in battery is charged.

It can also be powered on by connecting to a PC/laptop via USB or through a physical power socket using a USB Power Adapter.

If you are connected via USB, please ensure that the connected computer has recognized your AXX 200 correctly. If not, please follow the steps below in order until the issue is corrected.

i. Tighten the USB connection at both ends of the cable.
ii. The USB cable may be faulty. Replace the cable with a working USB cable.
iii. Your computer's USB port may be disabled, or faulty or requires a driver update. Check your computer's hardware device manager to determine the working status of your USB port. Enable your USB port and/or update its driver.

Ensure that your Bluetooth enabled device supports A2DP profile.
Please also try the following steps:

1. Make sure that Bluetooth is enabled (turned on) on your device.
2. On some devices, ensure that the SB AXX 200 is selected as the default headset / wireless stereo audio playback device.
3. Make sure that there are no other wireless devices within a 10 meter radius when pairing.
4. Position them within 1 meter or closer to each other if you experience pairing difficulties.
5. Check if you have input the correct passcode/pin number (0000) on your Bluetooth device.
6. Ensure that both, your Bluetooth device and AXX 200 are not connected to any other devices.
7. Restart your Bluetooth device or pair the devices again.

Ensure that your mobile device is NFC-enabled.

1. Turn on the NFC feature on your mobile device.
2. Check the AXX 200 to ensure it is turned on.
3. Tap your mobile device to the AXX 200 to pair the devices.
4. Play songs from your mobile device via the AXX 200.

Ensure that the device’s volume is not set to minimum or muted. With some built-in Bluetooth enabled computers or 3rd party USB Bluetooth dongles, you may be required to manually specify/set-up the audio output as the Sound Blaster AXX 200 (under sound and audio devices section) on your computer’s operating system.

Note:
Audio transmitted from your Sound BlasterAxx may be slightly delayed; this is due to the characteristics of Bluetooth technology.

Please check the following:

1. Headphones are not connected to the AXX 200. Connecting headphones automatically mutes the speaker.
2. Unplug the USB cable from the computer and plug it in again.
3. Check the volume level of the AXX 200 for the following:
1. Speaker Mute LED on the touchscreen is not lighted.
2. Master volume and mute icon on the software is at the appropriate level.
3. The appropriate channel(s) and output types on the Mixer settings interface is not 0.

Please check the following:

1. Go to Control Panel > Sound > Recording tab. Ensure that Internal Microphone is being selected.
2. By default, the recording device is set to Internal Microphone. If you have changed the default recording device to an external microphone, ensure that you select it back to the internal microphone before removing the AXX 200 from your computer OR restart the Sound BlasterAxx.

Please check the following:

1. Headphones are securely connected to the headphone jack.
2. Headphones is recognized as the output device in the Speakers/Headphones interface on the Control Panel.

Please check the following:

1. The microphone is not disabled or muted. That is, the microphone mute LED on the touchscreen is not lit.
2. Microphone volume and the volume of other recording devices on the Mixer settings interface is not at 0.
3. Navigate to Control Panel > Sound > Recording tab. Right-click on the recording endpoint to view its Properties. Ensure that the Listen to this device option is disabled.

The AXX 200 is equipped with What U Hear and Wave/Aux/Mic Mix features that allows you to record whatever you say into your external microphone and hear it played back instantly. To ensure that the this feature works however, first ensure that the correct microphone input is unmuted by following the steps below.

i. Launch the Sound BlasterAxx Control Panel and select Mixer.
ii. Check to ensure that the Microphone option is not muted.

Then, check that the correct microphone is selected as the system sound input device. For Windows systems,
i. Navigate to Control Panel > Sound > Recording tab.
ii. In Recording tab, ensure that Microphone is selected instead of Internal Microphone Array.

For Mac systems,
i. Go to System Preferences and click Sound.
ii. Click the Input tab and ensure that the correct microphone is selected as the input device.

All microSD and microSDHC cards are supported for MP3 playback.

For recording, we recommend that you use Class 4 microSD or microSDHC cards.

Please wait for a while. Playback of audio recordings sometimes do not start immediately.

After playing voice recordings, press the Play/Pause button twice. The AXX 200 will switch to music playback mode and start the playback of other audio files.

To completely remove the music file, be sure to empty Trash on your desktop before ejecting the microSD card.

For optimal playback, you are not advised to store more than 999 music files in each folder on your microSD card. Reorganize files into different folders so that all your music files can be played back.

The “VOICE” folder created automatically by the AXX 200 on your microSD card can only store up to 200 voice recordings. Check if the number of files in the “VOICE” folder has reached its maximum limit. Delete the existing recordings or transfer them to your PC/Mac to make space for more recordings.

If an “Empty tag” message appears when pairing to the AXX 200 via NFC,

1. Exit the message window and try pairing again.
2. You may also download third party applications that will disable this message from appearing on your smartphone.