The following will make your player's battery last longer.

• Avoid unnecessarily moving to the previous or next track.
• Avoid unnecessarily moving forward or backward within a track.
• Avoid unnecessarily turning the player on or off.
• Avoid using passive speakers or high-powered headphones.
• Avoid playing back tracks with high bitrates or heavy bass.

DRM stands for Digital Rights Management. It is a form of copy protection for music and subscription content purchased from online music stores. Your player is a mass storage class (MSC) device that supports purchased music in the Windows Media^® DRM (WMDRM) 9 format. Your player does not support subscription music.

To transfer WMDRM 9 music to your player, use Creative Media Lite or Windows Media Player (WMP) 9 (or later). Before transferring WMDRM 9 content, play the content once first on WMP 9 or later. This activates the purchase license, which enables you to subsequently transfer the content to a different location, subject to the conditions of your purchase agreement.

Most media players save your music at the following locations:

For Windows Vista™: C:\Users\[Your Name]\Music.
For Windows^® XP: C:\Documents and Settings\[Your Name]\My Documents\My Music.
To transfer music to your player, you can use Creative Media Lite. Creative Media Lite supports the transfer of Windows Media DRM (WMDRM) 9 copy- protected music. Other software may not.

Yes, you can. Your player supports up to three folder levels from the root. Some players support up to 200 folders.
For details about folders, see "Managing Music" in the User's Guide.

The track may have been transferred incorrectly or is in an unsupported format. Check the following:

• The track is in a format supported by your player (.mp3 or .wma).
• The track is within three levels of folders from the root. For details, see "Managing Music" in the User's Guide.
• If the music track is copy protected, make sure that it is transferred using Creative Media Lite, not Windows Explorer.

Audible content refers to spoken audio programs such as audio books that you can purchase online. To transfer Audible content to your player, download AudibleManager at www.audible.com/creative.

To skip sections within an Audible track

1. Transfer Audible content to your player.
2. Press and hold the OK button to display the options menu.
3. Scroll to Skip Section and press the OK button to select.
4. Scroll to the section you want, and press the Play/Pause button to play.

Yes, you can. Your player is recognized as a removable disk by your computer. You can use Windows Explorer to transfer files (including music tracks) to your player. Please note that copy protected WMA files will not play on your player if they were transferred using Windows Explorer.

As a default factory setting, your player is displayed as My ZEN in Windows Explorer.

Firmware refers to the software that resides on your player and that controls your player's features. Sometimes, improvements are made to your player's firmware and these firmware upgrades are placed on the Creative web site for you.

To check for upgrades, connect your player to your computer, and click the Check For Updates button  in Creative Media Lite.
Alternatively, visit the Creative web site, www.creative.com/support.
Before upgrading your player's firmware, you need to log on to your computer in Administrator mode. For details about Administrator mode, see your operating system's documentation.

The battery level may be too low to power your player. Launch Creative Media Lite to check that the battery level is at least 75%.

Before turning on the player again, charge the player for approximately two to three hours by connecting the USB cable to an actively running computer. Avoid using a USB hub.

If you encounter problems after two to three hours, try the following:

• Do not use a USB hub and ensure that the USB cable is connected properly.
• Connect your player to another computer.
• Reset your player.

• Microsoft^® Windows Vista^®, Windows^® XP Professional x64 Edition, Windows XP Service Pack 2 or later
• 128 MB RAM (256 MB recommended)
• 40 MB free hard disk space

If your player stops responding, reset the player. This should not cause you to lose any data or audio tracks, unless you were in the middle of transferring files.

1. Poke the Reset Hole using a straightened paper or a ballpoint tip.
2. If this does not work, proceed to Formatting Your Player.

Formatting Your Player
WARNING: This step deletes all your player's content. If possible, back up all your player's content on your computer before proceeding.

1. Make sure your player is connected to your computer and you are logged on in Administrator mode. For details about Administrator mode, see your operating system's documentation.
2. In Windows Explorer, right-click your player and select Format.

When the player's temperature returns to normal, the player's built-in speaker remains turned off until you turn the speaker on.

Several factors affect the message reception, these include distance between players, ambient noise, and the way you hold your player.

When holding your player, do not cover the microphone hole (). Also, it is better if you play with the Sweet Talk feature in a quiet environment, as loud noises may drown the audio messages.

It is best to keep the players within 10 cm of each other. If the players appear unresponsive when you play messages, try drawing the players closer together.

The Sweet Talk feature requires two players in order to function. Both players must have firmware version 10.01.02 or later. One player must contain the male script files, and the other must contain the female script files.

1. Place both players beside each other.
2. On both players, scroll to Sweet Talk and press OK.
   The standby screen appears, as shown below.
   
3. On player 1, pressto play a message directed to player 2.
   Player 2 waits for the message to finish.
4. On player 2, pressto reply accordingly.

Your players can continue to reply to each other until a player exits from Sweet Talk, or until the players are out of range.

Note: Allow the other player to finish playing the message before you reply. Pressingwhile the other player is "talking" may result in errors.